Terms and Condition

1. Acceptance of Terms

By accessing the website (fixwellindustries.com) or placing an order for their products (Instant Adhesives, Epoxy Putty, Insulation Tapes), the user or buyer agrees to comply with the legal framework established by Fixwell Industries. Since a formal click-through agreement is not present, these terms are implied through trade usage and the "Terms of Use" footer link.

2. Product Specifications and Use

Fixwell Industries manufactures chemical-based products, including Cyanocrylate Gel and Epoxy Putty.

  • Application: The buyer is responsible for ensuring the product is suitable for their specific material (plastic, metal, wood, etc.).
  • Safety: Given the nature of high-viscosity adhesives, users must follow safety protocols. The brand is generally not liable for injuries resulting from the misuse of industrial-grade adhesives.
  • Technical Data: While the brand provides descriptions for items like "TIXXO Insulation Tape," slight variations in technical specifications may occur during manufacturing batches.

3. Pricing and Commercial Terms

The website does not list fixed prices; it operates on a "Send Inquiry" or "Get Quotation" basis.

  • Quotations: Any price provided via phone (07313726056) or email is subject to the validity period stated in the quote.
  • Taxes: As noted on the site, Fixwell Industries is a GST-registered entity (GST: 07ANZPJ6013A1Z3). All prices quoted are typically exclusive of GST unless stated otherwise.
  • Payment: Standard industry practice for this sector involves advance payment or Letter of Credit for bulk industrial orders.

4. Shipping and Delivery

  • Location: Based in West Punjabi Bagh, New Delhi, the company ships domestically.
  • Timelines: Delivery schedules are estimates. Fixwell Industries is not liable for delays caused by third-party logistics or "Force Majeure" events (strikes, natural disasters, or government restrictions).
  • Risk of Loss: The risk of damage to the goods passes to the buyer once the products leave the Fixwell warehouse/factory premises.

5. Intellectual Property

  • Brand Marks: "FIXWELL" and "TIXXO" are proprietary trademarks. Unauthorized use of these names, logos, or product photography from the website is strictly prohibited.
  • Website Content: The layout, text, and product descriptions are protected by copyright law and managed by Infocom Network Private Limited.

6. Returns, Refunds, and Quality Claims

  • Quality Assurance: The brand emphasizes a "Commitment to Quality" and strict control measures.
  • Claims: Any claims regarding defective adhesives (e.g., dried-up glue or compromised packaging) must usually be reported within 24–48 hours of receipt.
  • Refunds: Because adhesives have a specific shelf life, returns are generally not accepted for "change of mind" once the seal is broken.

7. Limitation of Liability

Fixwell Industries’ liability for any claim—whether in contract or tort—is strictly limited to the purchase price of the specific goods that gave rise to the claim. They are not liable for "consequential losses," such as a factory shutdown caused by a failed bond from their adhesive.

8. Governing Law and Jurisdiction

Any legal disputes arising from transactions with Fixwell Industries are subject to the laws of India. Specifically, the courts in New Delhi have exclusive jurisdiction over any litigation, as this is the location of the registered business office.

Summary of Contact Information for Legal Inquiries

If you require a formal, signed copy of their full commercial terms for a corporate contract, you should contact their office:

  • Entity: Fixwell Industries (Proprietor-led)
  • Address: 128, Shiv Mandir Marg, Arihant Nagar, West Punjabi Bagh, New Delhi - 110026
  • Phone: +91-7313726056